Google Play

CV Profile No.66281

Profile

Contact this profile for a recruitment
Last name : *****
First name : ***
Phone : +2************
Email : ******@******
Date of birth : : ********
Nationality : ******
Address : **************************************************

Attached CV :

Profile details

Job category searched
» Management
» Secretarial work, assistantship
» Services
Professional experience
5 to 10 years
» Banking, insurance, finance
» Call centers, hotlines
» Education, training
» Government services
» Secretarial work
Professional Experience: 
03.2016 - 06.2019
Customer service representative
Union bank plc
Skills
Complaint Resolution Attend to an average 50+ per day as related to enquiry and transactions from new and existing customers, achieved a 95% average customer satisfaction rating. Service-Based Selling Innovation in selling techniques and development of improved system for following up with unsatisfied customer. Communication Skills Take pride in ensuring customer focus in effective written, verbal and active listening. Excellent Knowledge of CRM Systems and Practice For effective business relationship to stay connected to customers for the profitability of the company. Solid Customer Engagement Strong knowledge of my product, the right attitude, empathy, patience and time management has been enhanced over time.
Education
Bachelor
09.2004 - 09.2008
Bachelor degree
Imo State University
Educational trainings
Languages
englishfluent
More information
immediately
Lagos
Place of residence : Lagos
Permanent contract
24.08.2020
15

Other profiles that may interest you

Profile n°00072513
  • Work experience: Less than 2 years
  • Industries: Advice, audit, accounting - Agriculture, fishing, aquaculture - Banking, insurance, finance - Call centers, hotlines
  • Education:
    08.2014 - 07.2018
    Bachelors of Accounting
    Covenant University
  • Languages: English (fluent)
  • Skills:

    • Cloud Accounting
    ...

  • Profile n°00072191
  • Work experience: 2 to 5 years
  • Industries: Airport and shipping servicesBanking, insurance, financeCall centers, hotlinesEducation, training
  • Education:
    01.2006 - 07.2010
    BACHOR DEGREE
    IMO STATE UNIVERSITY
  • Languages: English (fluent)
  • Skills:

    TEAM WORK.
    PROBLEM SOLVING
    LEADERSHIP
    COMMUNICATION ETC

  • Profile n°00072461
  • Work experience: 5 to 10 years
  • Industries: Banking, insurance, financeChemistry, petrochemistry, raw materialsDistribution, selling, wholesaleHealth, pharmacy, hospitals, medical equipmentMarketing, communication, media
  • Education:
    09.2008 - 11.2012
    B.Sc INDUSTRIAL CHEMISTRY
    ENUGU STAITE UNIVERSITY OF SCIENCE AND TECHNOLOGY
    09.2013 - 05.2014
    COMPUTER OPERATION DI[LOMA
    MODERN IDEAL COLLEGE
  • Languages: English (fluent)
  • Skills:

    RELATIONSHIP MANAGEMENT, COMMUNICATION, NEGOTIATIONS, INTERPERSONAL SKILLS, RESEARCH, TEAM PLAYER, ADAPTABILITY, INTEGRITY.

  • Profile n°00072112
  • Work experience: Less than 2 years
  • Industries: Advice, audit, accountingCall centers, hotlinesSecretarial work
  • Education:
    01.2015 - 10.2018
    Graduate Trainee
    University of Benin, Benin City Edo State
  • Languages: English (fluent)
  • Skills:

    Proficient in Microsoft word and Excel
    ...