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HR - Talent Development - Customer Service - Remote

Published on 13.10.2021

Company

Website : https://www.biz4d.com/
Industries :
IT, software engineering, Internet
Call centers, hotlines
Research and development
Job ads : See our Job Ads
Here at Biz4d, we share a mutual passion which is driving success through mentoring programs in a digital age. We are a diverse dream team who is... read more

Job Ad & Profile Description

Position : HR - Talent Development - Customer Service - Remote

We are:

A German consultancy firm based in Frankfurt in a fast-paced working environment working on mentorship programs for corporate leadership and talent development.

Our corporate clients include companies such as municipalities, the production industry, banks, etc.: typically with 500 to 20,000 employees.

Our mission is to create an environment where people can build mutual trust and share knowledge. We help organizations strive by harnessing the fantastic power of their own people!

Our values:

  • We look for the No-excuse mentality. We are determined to meet our goals no matter what.
  • We are a people-oriented firm. We invest in our employees and we are eager to create a collaborative culture.
  • We are a highly effective agile team. We are flexible to adapt to changes anywhere and at any time.
  • We are for the mutual win. Our accomplishment is based on the success of our clients and of our business.
  • We harness technologyWe minimize manual work and transfer knowledge more effectively

Your Role & Contribution:

  • Customer Support: Support in coordinating open mentoring-programs
  • Customer Support: Corporate clients & licensing partners
  • Ensure customer satisfaction and provide professional customer support.
  • Communicating and coordinating with our teams as necessary
  • Providing feedback on the efficiency of the customer service process.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
Required profile for job ad : HR - Talent Development - Customer Service - Remote

You bring:

  • Graduates or Currently enrolled in a bachelor’s or master’s degree program (Human Resources, Communications, Marketing, or Business, Management, or related field)
  • Previous experience in Corporate HR, Talent Development and Training is a valuable asset
  • Experience working with customer support is a valuable asset
  • High written and verbal communication skills are fundamental
  • High value on accuracy, personal professionalism, and striving for excellence. No-excuse-mentality.
  • High speed and pressure are things you are comfortable working in.

What we offer you :

  • Modern & highly collaborative company
  • Ability to Join in remotely – to an already global team across all continents
  • Intensive training to sharpen your skills
  • 100% A position with us if you performed well during your internship (We never lose great talents)
  • Insights into Corporate Consultancy
  • Of course: join in bringing the cause of mentoring forward. Let’s together help people help each other – reaching out across countries and continents.
Job criteria for job ad : HR - Talent Development - Customer Service - Remote
Job category :
HR, training
Marketing, communication
Secretarial work, assistantship
Industries :
Call centers, hotlines
IT, software engineering, Internet
Research and development
Employment type :
Permanent contract - Fixed-term contract - Temporary work - Internship - Part-time work
Region :
International
City : Frankfurt Am Main
Experience level :
Less than 2 years
Educational level :
Bachelor
Spoken language :
englishgood level
Number of Position(s) : 15

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