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Customer Care Representative

Published on 26.05.2023


Industries :
Distribution, selling, wholesale
Job ads : See our Job Ads
EzCart is a start up ecommerce company based in Lagos, Nigeria. read more

Job Ad & Profile Description

Position : Customer Care Representative

We are seeking a highly skilled and motivated Customer Care Representative to join our team.

The ideal candidate will have a minimum of 2 years of experience in Tele sales/Marketing/Customer Support experience and have worked in a startup environment.  
As a Customer Care Representative, you will be responsible for providing exceptional customer service and ensuring the satisfaction of our customers. Ideally candidate should have experience of on-boarding new customers.


  • Schedule meetings and manage calendars.
  • Answer phone calls and emails and take messages.
  • Take accurate and comprehensive notes at meetings.
  • Help with daily time management.
  • Contact prospective customers and onboard them to the platform
Required profile for job ad : Customer Care Representative


  • Minimum academic qualification of Bachelor's degree in Marketing or any related field.
  • Minimum of 2 years experience in Tele sales/Marketing/ Customer Support experience.
  • Good organizational skills.
  • Ability to creatively find solutions.
  • Proficiency in Microsoft applications.
  • If you are a selfstarter who is passionate about providing exceptional customer service and have experience working in a startup environment, we want to hear from you. Please submit your resume and cover letter for consideration.
Job criteria for job ad : Customer Care Representative
Job category :
Industries :
Distribution, selling, wholesale
Employment type :
Permanent contract
Region :
Experience level :
2 to 5 years
Educational level :
Spoken language :
Key Skills :
customer service
Number of Position(s) : 4
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".

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